Privacy Policy
Last updated: June 4, 2026
Data we collect
Name, email, payment info, travel preferences, and usage data
How we use it
To process bookings, improve services, and send relevant offers
How we protect it
256-bit SSL, encrypted storage, and strict access controls
Your rights
Access, correct, delete, or export your data at any time
Zidy Prime is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your personal information when you use our platform. We take your privacy seriously and are transparent about our data practices.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact our support team. This includes your name, email address, phone number, date of birth, passport details, payment information, and travel preferences. We also automatically collect information about your device, browser, IP address, and how you interact with our platform.
2. How We Use Your Information
We use the information we collect to process and manage your bookings, communicate with you about your trips, send booking confirmations and updates, provide customer support, improve and personalize our services, send marketing communications (with your consent), comply with legal obligations, and detect and prevent fraud.
3. Sharing Your Information
We share your information with airlines, hotels, and tour operators as necessary to complete your bookings. We may also share information with payment processors, fraud prevention services, and analytics providers. We do not sell your personal data to third parties. We may disclose your information if required by law or to protect the rights, property, or safety of Zidy Prime, our users, or others.
4. Cookies and Tracking
We use cookies and similar tracking technologies to remember your preferences, understand how you use our platform, and show you relevant advertising. You can control cookies through your browser settings. However, disabling cookies may limit some features of our platform. We use both session cookies (which expire when you close your browser) and persistent cookies.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 7 years for tax and accounting purposes. You can request deletion of your account and associated data at any time, subject to legal retention requirements.
6. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict our processing of your data, request portability of your data, and withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@zidyprimetravels.com.
7. International Transfers
Zidy Prime operates globally, and your data may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
8. Children's Privacy
Zidy Prime is not directed at children under 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a child under 16, please contact us immediately at privacy@zidyprimetravels.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our platform. Your continued use of Zidy Prime after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@zidyprimetravels.com or write to us at 123 Travel Lane, Miami, FL 33101, United States. We aim to respond to all privacy inquiries within 30 days.
Privacy questions? Email our DPO at privacy@zidyprimetravels.com