FAQs

1. What services does Zidy Prime Travels offer?

Zidy Prime Travels offers flight bookings, hotel reservations, holiday packages, visa assistance, airport transfers, and travel insurance.

2. How can I book a flight with Zidy Prime Travels?

You can book a flight through our website by entering your travel details in the flight search engine or by contacting our customer service for assistance.

3. Can I book hotels through Zidy Prime Travels?

Yes, we provide hotel booking services worldwide. You can search for and book hotels directly on our website.

4. Do you offer holiday packages?

Yes, we offer curated holiday packages that include flights, accommodations, and sometimes activities or tours.

5. How can I get assistance with my visa application?

We provide visa assistance services. You can find more information and apply for visa support through our website or by contacting our visa assistance team.

6. What destinations do you cover?

We cover a wide range of destinations both domestically and internationally. You can explore our website for specific destinations and deals.

7. How can I cancel or change my booking?

You can cancel or change your booking by logging into your account on our website or by contacting our customer service team. Please note that cancellation and change policies vary by service provider.

8. Do you offer travel insurance?

Yes, we offer travel insurance to cover various travel-related risks. You can purchase insurance during the booking process or separately through our website.

9. How can I contact Zidy Prime Travels for support?

You can contact us via phone at 08020977070 / 08034531817 / 09122536806 or email at info@zidyprimetravels.com, or visit our office at No.7 Bida Road, Opposite High Court, Kaduna State, Nigeria.

10. Are there any special deals or promotions available?

We frequently offer special deals and promotions. Check our website regularly or subscribe to our newsletter to stay updated on the latest offers.

11. How do I create an account with Zidy Prime Travels?

You can create an account by clicking on the 'Sign Up' button on our website and providing the necessary details. An account allows you to manage your bookings easily.

12. What payment methods are accepted?

We accept various payment methods, including credit/debit cards, bank transfers, and mobile payment options. Specific payment methods will be displayed during the checkout process.

13. Can I book car rentals through Zidy Prime Travels?

Yes, we offer car rental services in various locations. You can book a car rental through our website or by contacting our customer service team.

14. What should I do if I encounter issues during my travel?

If you encounter any issues during your travel, please contact our customer service team immediately for assistance. We are here to help ensure your travel experience is as smooth as possible.Our experienced team at Zidy Prime is committed to providing exceptional travel services. Meet our friendly and knowledgeable professionals who are ready to assist you with your travel needs.